Delivery & Setup
Where do you deliver?
We deliver to all of the DFW (Dallas-Fort Worth) and its surrounding areas.
What is the cost of delivery?
Our delivery fees range between $75 to $135 depending on your location. To get a better idea of the cost for your specific area, please refer to our delivery zone page.
How long does setup take?
Our setup typically takes between 30 minutes to 1 hour, depending on the type of bounce house that you have reserved and the number of bounce houses we are setting up.
What surfaces can you setup on?
We can set up our bounce houses on all kinds of surfaces, including grass (our fave), turf, concrete, and asphalt. BUT, we can't setup up on dirt, gravel, or rocks - safety first, you know? And depending on where we're setting up, we'll be using either stakes or sandbags to keep that bounce house secure.
What time will you setup?
When you book with us, we'll aim to arrive within the delivery windows that you select in the booking form, which include the following:
- 7am-9am
- 10am-12pm
- 1pm-3pm
- 4pm-6pm
But hey, we get it, sometimes you need things to be extra precise. If you need a specific delivery time, just let us know when you book, and we'll do our best to make it happen.
What time will you pickup?
We'll pick up the bounce house the same-day after your event ends.
To ensure a smooth pickup, we recommend scheduling a pickup time 30 minutes to an hour after your event ends in case your guest want to hang out a bit longer.
Pickups requested after 9pm have a $50 charge, and events ending past 11pm will incur a $150 fee for next day pickup.
Can you setup at a public park?
We're fully licensed and insured, which means we can set up our equipment at public parks. Just remember, it's your responsibility to make sure that the park you choose has an electrical hookup to power the blower.
We don't provide generators, so please plan accordingly. Here is a link to the type of generator you will need: Generator Type Needed
And to ensure everything goes smoothly, we require an adult to be present during the delivery window and rental period.
Before your event, please check with your park to see what permits or proof of insurance they may require us to provide.
Booking Process
How do I reserve a bounce house?
To reserve one of our bounce houses, simply fill out the booking form on our website.
This form will provide us with all the information we need to provide you with a custom quote that is specific to your event's date, time, and location.
Our team will work quickly to respond to your inquiry within 24 hours, ensuring that you can secure the bounce house for your desired date and time.
Do you require a deposit?
To secure the date for your event, we require a 50% non-refundable deposit of the total amount. Your bounce reservation won't be locked in until we receive a deposit.
While this deposit is non-refundable, we understand that life happens and sometimes plans change. But don't sweat it – if you need to cancel your event, we'll apply your deposit towards another date within a year.
When is the remaning balance due?
We try to keep things simple when it comes to payment. The remaining balance for your rental is due on the Friday before your event, and we'll automatically charge the card on file.
But hey, we get it - sometimes you need to switch things up. If you need to use a different card or pay ahead of time, just let us know and we'll send you a manual invoice.
Inclement Weather Policy
Safety is our top priority above all else.
During periods of inclement weather, such as heavy rain with a 50% chance or more, high winds exceeding 18 mph, thunderstorms, or snow, we reserve the right to cancel your reservation to ensure the safety of our clients and equipment.
In the event that we do need to cancel your event due to bad weather, rest assured that your deposit will be applied towards another date within a year.
Our goal is to provide our clients with the best possible experience, which sometimes means making tough decisions for safety reasons.
Discounts for Military, Veterans, First Responders, Teachers and Nurses
We believe in showing our appreciation to those who serve our communities and country.
That's why we offer a 10% discount to active military and first responders, as well as educators and nurses.
We understand the sacrifices that these individuals make every day, and we want to give back in our own small way.
Simply let us know your status when booking your event, and we'll make sure to apply the discount to your total.
It's our way of saying thank you for your service and dedication to our community.
Can you match the price of another vendor?
We know that we offer the best upscale bounce houses and event rentals in DFW, and we're not afraid to say it!
In fact, we were recently voted the Best Upscale Bounce House by D Magazine in 2022. We're also trusted by the best event planners in town and across the country.
We take pride in our exceptional services and products, and we stand behind the value we provide.
While we don't offer price matching, we know that our prices are competitive and fair, and we believe in the quality of our offerings.
Trust us to provide you with an unforgettable experience that's worth every penny and will leave you and your guests raving for weeks to come.
We're confident in our abilities and expertise, and our products and services speak for themselves.
Do you setup at weddings?
We're in the business of making weddings cooler than ever! Our wedding service is designed to make your big day even more amazing, but we do charge a wedding fee of $150 to cover the additional care and attention we give to each wedding. Here's what's included in our wedding fee:
- Certificate of Insurance with client or venue as Certificate Holder (provided after deposit is made)
- Late pickup up to 11:30pm
- Priority drop off and pick up
- An additional 2 hours of bounce time
- Dedicated support hotline for day of event
Our team has got your back, and we want you to have the best day ever. That's why we provide a Certificate of Insurance with either you or the venue as the Certificate Holder, so you can rest assured that we've got you covered in case of any unexpected surprises.
We also offer late pickup because we know that things don't always go according to plan, priority drop off and pick up to get you to the party faster, and an additional 2 hours of bounce time to keep the energy high all night long. And if you need us, we've got a dedicated support hotline ready to tackle any emergencies on the day of your event.
How long is my quote good for?
Quotes are valid for 48 hours from the time we send it to you. After that, availability is subject to change and can't be guaranteed. So, if you like what you see, don't wait too long to lock in your bounce!
Do you take last minute reservations?
We'll do our best to make those last-minute reservations happen. However, please note that the cutoff time for accepting new reservations is the Wednesday leading up to the event date.
This allows us to ensure we have enough time to prepare for your rental and provide you with the best possible experience.
If you're interested in making a reservation after the cutoff time, please contact us to see if we can still accommodate your request.
General
NO Facepaint Policy
Please note that face paint is not allowed on any of our equipment. We do not service events where face paint will be present, as it can cause permanent damage to our equipment and compromise the quality of the equipment we want to offer to our clients. Therefore, we kindly ask that you refrain from using face paint when using our equipment.
If face paint is found on any of our equipment, a $500 cleaning fee will be applied. In some cases, if we cannot remove the face paint, the equipment may need to be fully replaced, which will cost $3,000.
We take the maintenance and upkeep of our equipment seriously to ensure that it remains in top condition for all our customers to enjoy.
What items are not allowed on the equipment?
In order to keep our equipment in tip-top shape, some things are not allowed.
We're talkin' facepaint, shoes , sharp objects, chalk, slime, crayons, markers, food, drinks, confetti, and smoke bombs. Basically, if you don't want it on your walls, we don't want it in our bounce houses.
These items can ruin the integrity of our equipment and we want to ensure that it remains in top condition for all our clientt to enjoy.
How should I prepare for the rental?
To make sure everything goes off without a hitch, here are a few things to keep in mind:
- Get the space ready: Clear out the area where the bounce house will be set up so there's no toys, patio furniture or other items in the way.
- Read up on safety: We'll send you a set of safety guidelines before the rental. Make sure you and your guests know what's up before the party starts.
- Sort out permissions: If you're using a public space or park, you may need permission or a permit to set up.
- Clean up the area: To make sure everything is shipshape, please make sure the area where the bounce house will be set up is free of pet waste or debris.
- Turn off the sprinklers: We don't want anyone slipping and sliding around, so please turn off any sprinkler systems in the area.
We'll shoot you a text when we're 30 minutes away, so keep an eye out for that.
Our team will arrive at the agreed-upon time to set everything up, so make sure there's room to work and access to electricity if needed.
That's it! We're excited to help make your event a blast.
Damage Policy
While we're all about having a good time, when it comes to damage. Here's the deal:
If you notice any damage to the bounce house during your rental period, give us a shout right away.
Depending on the damage, we may need to charge repair fees or replacement costs.
Examples of damage that may result in charges include:
- Rips or tears in the bounce house material
- Damage to the inflatable structure or framework
- Damage to the blower unit or other equipment
While dirt and debris on the bounce house are totally normal and no biggie, if damage is caused by negligence, we'll have to take action.
For example, damage caused by allowing guests to use sharp objects or wearing shoes inside the bounce house is a big no-no.
We also ask that you do your part to keep the bounce house in top shape.
This means:
- Stick to the recommended number of participants
- Make sure participants are of similar age, size, and ability
- Keep an eye on the bounce house to make sure everyone is playing safe and adhering to the bounce rules
By renting our bounce house, you're accepting responsibility for any damage that may occur during your rental period.
If you have any questions or concerns about our damage policy, just give us a holler.
We're here to make sure you have an awesome and safe time!
What is the weight limit?
Our bounce houses have a weight limit that ranges between 600 - 750lbs, depending on the specific design.
Each bounce house product description will include the weight limit so you can make an informed decision when choosing the right one for your event.
We take safety seriously and we want to ensure that everyone using our bounce houses can do so with confidence.
Our team regularly inspects and maintains our equipment to ensure that it is in top condition and ready for use.
How do you clean your equipment?
We take sanitation seriously. We're all about creating a clean and safe environment for our clients, and we'll do whatever it takes to make that happen. That's why we use hospital-grade disinfectants to sanitize all of our equipment before each rental.
It's just one of the many ways we show our commitment to your safety and well-being.
We know that proper cleaning and maintenance are crucial for the longevity of our equipment and the safety of our clients. That's why we follow strict protocols to ensure that our gear is always functioning at its best. We take pride in providing high-quality equipment that meets your needs and exceeds your expectations.
So, rest assured that when you rent from us, you're getting top-notch equipment that has been thoroughly cleaned and maintained. We're here to provide you with the best experience possible, and that starts with a clean and safe environment.
Are balls included with ball pit rentals?
Ball pits are a ton of fun, and we're thrilled to offer bounce houses with built-in ball pits! To make things easy for you, we include balls with each rental. The number of balls included will vary depending on style, but don't worry – each product description will indicate how many balls are included.
We also don't skimp on the balls and make sure the pits are filled for the most fun!
Do you install balloons?
We do not provide balloons for events. However, we do work with some amazing vendors in the DFW area that can help you out! If you're looking for high quality balloon decor for your event, just let us know and we'll be happy to recommend vendors we trust.
If DIY is more your thing, we've got you covered too. Our bounce houses come equipped with hooks that will make it a breeze install decor.
Just keep in mind that any decorations you install must be removed before our team comes to pick up the bounce house.
Copyright Disclaimer
Hey there! Just a friendly reminder that everything on this website, from the text to the images and logos, belongs to The Dallas Party. We're pretty proud of the work we've put into creating everything you see here, and we're sure you can respect that.
So, we kindly ask that you don't copy, distribute or modify any of our stuff without getting in touch with us first. Trust us, we're all about collaboration and we love working with others, but we also take our copyright seriously. By using this site, you're agreeing to honor our copyright and be respectful of our hard work and creativity.
Thanks for understanding!